MEMBER FREQUENTLY ASKED QUESTIONS:

What are the YMCA hours of operation?

Our facility is open Mon-Thur from 5AM to 10PM, Fri 5AM to 9PM, Sat 8AM to 6PM and Sun from 12PM to 6PM

What does my membership include?

Your membership gives you full access to the fitness center, gymnasium, indoor walking track, fitness orientation, Child Watch for household memberships, and discounted program registration. See our Membership Benefits page.  

What are the busiest times to work out?

The busiest times in the fitness center are 8:30-10:30 AM and 4:30-6:30 PM. The busiest times in the basketball gym are 3:00-7:00 PM, but we maintain an open court for members at all times.

Is there an annual contract to join?

We do not have annual contracts with our members. Membership with the Y runs on an ongoing basis, with automatic monthly withdrawal of dues. If you choose to cancel your membership, we do require completion of the Cancellation Form by the last day of the month.

If I stop coming to the Y, does my membership automatically cancel?

No. Membership dues are not based on usage, so you MUST complete a Cancellation Form in order to cancel your membership. Download the form here or they are also located at Member Services.

How do I attend/sign up for an exercise class?

Silver Sneakers and Fitness ABCs are included in your membership. No registration is required. Other Y-Fit classes require a Y-Fit pass which can be purchased at the front desk. Member Y-Fit Rates are $96/year or$10/month added to monthly draft or $2.50 class drop-in; Non-Member Y-Fit Rates are $40/month or $4.00 class drop-in.

What classes do you have?

The Y has classes and programs for all ages and activity levels. The best way to view the latest program offerings is either on the Y-Fit page or browse through the Program Guide.

Do you offer child care services while members are working out?

The Y offers Child Watch for members’ children while they are utilizing the facilities. This service is available for children ages 6 weeks thru 8 years. It’s FREE for those with Household Memberships, for those with any other membership type it is $2.00 for two hours. There is a two-hour limit/day. Parents must remain on the Y premises while children are in Child Watch.

Do you have lockers for members to use?

Our YMCA has full service locker rooms. Day use is free to all users of the YMCA. To use a day locker, bring your car keys or personal item to the front desk in exchange for a locker key. When the locker key is returned, your item is also returned to you. Monthly locker rentals are available for a $8.33/month on monthly draft. This would enable a member to keep personal belongings locked in a locker at the branch for an ongoing time period.

How many guests can I bring per year?

Members may bring an unlimited number of guests; however non- members are limited to 1 (one) free visit per 12- month period. Guest fee applies when visitors are unaccompanied by a member or exceed 1 (one) visit. See our Guest Policy for more details. 

Will someone show me how to use the equipment?

We offer a complimentary Fitness Orientation. This meeting includes a tour of the facility, demonstration of cardio equipment, and a brief overview of the weight equipment. For an additional fee we also offer a Youth Strength Certification for youth aged 10-14 and Personal Training services.

Can I put my membership on Hold?

Members can put their membership on hold for up to 3 months by completing a HOLD Form and returning it to Member Services, Hold Forms can also be obtained at Member Services. At the end of the hold period, your membership will become active and you will be billed on the next cycle.

Can I visit other Y’s?

Your YMCA membership gets you access to all YMCAs in Missouri as part of the Missouri One Y initiative. You may also visit any Y throughout the country (even the world) through the Y AWAY (Always Welcome At the Y) program. You will be required to show your Y membership card (or key tag) and the Y you are visiting will call your home Y branch to ensure you are a member in “good standing.”

Can I get financial assistance towards membership or programs?

The Y offers Membership for All though its Outreach Program. This scholarship program can help reduce the costs of Y membership or programs. Completion of an Outreach Scholarship application is needed for scholarship consideration. Member Services staff can provide you with an application or you can download an application here. For more information see our Outreach Scholarships page. 

How am I informed of facility closings?

If the Y is closed due to inclement weather or an emergency, information regarding the closure will be posted on the YMCA of Callaway County website, Facebook page and a text message will be sent to members who use the Y’s free Textcaster App. See the inclement weather policy for guideline on weather closings. For more updates on the Y make sure to connect with us on all social media platforms with the handle @ymcaofcc.

How do I give feedback on the Y?

We welcome your feedback and comment cards are located at the entrance of our facility or feel free to contact any of our administrative staff.

Are there towels available?

We do have towel service at no additional charge.